From customer call
to clean handoff, in under two seconds.
Belp picks up every inbound call, answers from approved business information, transfers to the right human when needed, and captures details when follow-up matters. No new phone system, no retraining your team just calls that used to be lost.
Three triggers,one consistent answer.
Belp does not replace your reception. It picks up exactly when your team can't, and gets out of the way the rest of the time.
After-hours calls.
Evenings, weekends, holidays. Belp answers using the approved information you provide, captures intent, books a callback if needed.
Team busy.
Lines busy, everyone on a call, lunch break. Belp picks up immediately so the caller does not get the busy signal your competitor does.
Needs human review.
If Belp can't confidently answer, it captures the question with context and routes it to the right human for a callback.
Live in days,not months.
Belp deploys against the phone setup you already have, Belp-number, call-forwarding, or PBX trunk. No replacement, no rip-and-replace migrations.
STEP 01 - Approve answers.
You upload (or we draft from your existing FAQs) the answers Belp can give. Belp answers only from this library.
STEP 02 - Choose a connection.
Pick a Belp number, forward your existing line, or wire in your PBX via SIP. Whichever fits your setup.
STEP 03 - Define routing.
Set who picks up handoffs, when, and how, by intent, time of day, caller history. Belp respects your rules.
STEP 04 - Go live.
Belp answers your live traffic. Watch every call in the backend, tweak approved answers as you see what callers actually ask.
Measured outcomes,not promises.
From inbound ring to Belp answering. Faster than the third ring on most carriers.
Closed on the first call without needing a human handoff or callback.
English, Spanish, French, German, Mandarin, Japanese, auto-detected per caller.
From signed contract to first answered call on your number, for a standard setup.
Plugs into the stackyou already run.
Belp reads from and writes to your existing systems, only the fields you whitelist. No data hostage-taking, no proprietary database.
Built forregulated industries.
Belp is designed so it cannot read, store, or repeat anything outside the approved-info library your team controls. Compliance teams get audit trails, region-locked data, and access controls by default.
Approved-info only.
Belp answers only from the library you maintain. Versioned, reviewable, and rolled back per release. No hallucinations possible by design.
Region-locked data.
Choose AU, US, or EU data residency. Call recordings, transcripts, and contact details never leave your region.
Audit-ready transcripts.
Every call is recorded, transcribed, and stored with full metadata. Compliance can search, flag, and export with one click.
Access controls.
Role-based permissions for who can read recordings, edit approved info, change routing. SSO via SAML/OIDC for enterprise plans.
BAA / HIPAA-ready.
Business Associate Agreements available for healthcare and adjacent regulated industries. Production deployment includes a region-locked, encrypted data path.
No model training.
Belp does not use your calls to train external models. Your caller data is your data, full stop.
What teams sayafter the first week.
Composite quotes from validated customer archetypes during rollout. We replace these with named, on-the-record references as customers go GA.
About theproduct, technically.
No. Belp augments it. Use a Belp number alongside what you have, forward overflow calls into Belp, or route via PBX. Your team still picks up direct calls.
For a standard SMB setup with one routing tree and a 50-question approved-info library, two business days. Enterprise deployments with PBX trunking and SSO usually run 2–3 weeks end-to-end.
Belp captures the caller name, number, reason for calling, and a transcript. It either transfers immediately to a human (per your routing rules) or schedules a callback. The caller never gets dropped.
Yes. The voice tone, formality, greeting, and even regional accent are configurable. We work with brand teams to nail the first 15 words callers hear.
No. Your caller data is yours. We do not use customer calls to train models. Anonymised aggregate metrics (like average call duration) inform our product roadmap, but no content from your calls is ever included.
See it answerone of your calls.
Send us three real call scenarios from your business and we will demo Belp handling each, answer, route, capture, in a 15-minute call.